Referral and Precertification Information

  1. I am a Mercy Iowa City or Mercy Services employee. Do I require a referral?

    If you are planning to utilize an out-of-network provider, facility, or hospital (non-domestic), you must follow the referral procedure of the health plan, Health Choices. 

  2. How do I obtain a referral?

    An in-network provider will need to make the referral through Health Choices.  Contact information for Health Choices is available on the patient's ID card.