Frequently Asked Questions

  1. How do I verify my benefits?

    You will need to contact your employer's Human Resources department or the insurance company who administers or pays your benefits as each group's plan varies. The PHO is not an insurance company and does not process medical claims.

  2. Does my plan require a referral?

Please check your benefit book or your Human Resources Department to see if a referral is required for services according to your plan.